Terms and Conditions

Website Terms of Use

1. Use of our Website

1.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website is copyright and must not be republished online or offline without our written permission.

1.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.

1.3 Subject to paragraph 1.1, no part of this Website may be reproduced without our prior written permission.

2. Visitor Conduct

2.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

2.2 When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom

3. Site Uptime

3.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

4. Links to and from other websites

4.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.

4.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.

4.3 If you choose to link to our website in breach of Paragraph 4.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

5. Exclusion of Liability

5.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.

6. Law and Jurisdiction

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

LTT’s Terms and Conditions

1. About LTT

This website www.lttleathercare.co.uk is owned and operated by:

LTT Leathercare Ltd

Langdale House

105b Wetherby Road



VAT number 993 884 348

Registered in England 7281788

Email: enquiries@lttleathercare.co.uk

Tel: 01423 881027

If you need to contact us please use the details above.

2. Make a Contract with us

2.1 When you place an order with us, you are making an offer to buy goods
We will send you an e-mail to confirm that we have received your order

2.2 In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this

2.3 Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the specification of the goods.

2.4 We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the actual goods.

2.5 Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.

2.6 This contract is covered by English law.

2.7 By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use.

3. How to place order

3.1 You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time. If you prefer to order by telephone you can do so by calling 01423 881027

3.2 Carriage charges will be shown prior to you placing your order.

3.3 You will be required to pay for the goods in full at the time of ordering.

3.4 We use secure payment facilities for online purchases. You can pay for your order by Paypal or with most major Credit Cards.

3.5 Promotional prices only apply during the period stated.

3.6 All prices quoted on our website are in UK pounds and include Value Added Tax at the current rate.

3.7 Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.

3.8 Once your order is complete you will receive an email to notify you of the dispatch date.

4. Delivery & Carriage Charges

4.1 Goods will normally be dispatched from our warehouse within 1-2 working days from receipt of order

4.2 Overseas orders may arrive in more than one delivery.

4.3 We will deliver the goods to the premises you specify on your order. We will not accept responsibility for loss or damage if you instruct the delivery company to leave the goods unattended.

4.4 If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery.

4.5 Please check the goods on delivery – any goods found to be missing or damaged should be notified to us in writing within 48 hours

4.6 If the goods are lost or damaged in transit, please let us know promptly.

4.7 Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We will try to put things right as soon as possible however we can’t be responsible where this causes a delay or failure in delivering your goods.

4.8 It is the buyer’s responsibility to import their package and contents into the destination country and make sure any necessary documentation outside of the couriers requirements are provided for the shipment.

4.9 Please select your shipping method carefully choosing either a standard deliver or courier (tracked).  If a tracked service is not selected no tracking information will be available and we cannot take resposiility for non delivered items.

5. Cancellation and returns

5.1 You can cancel your contract at any time up to 14 days after the day of delivery. To do this, please e-mail, or write to us. We are unable to accept cancellations by phone.

5.2 You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.

5.3 If you cancel, you must return the goods within 14 days of cancellation, complete with the original packaging to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage.

5.4 If you fail to return the goods within the specified time no refund can be given. All returned goods must be in an unused condition and be returned with all packaging intact
If you fail to return the goods in a re-saleable condition no refund can be given

5.5 We will refund all monies paid to us by you including any postage / carriage within 30 days, less any costs due under this contract.

5.6 Business customers, or customers exempt from the distance selling regulations may not cancel an order without our mutual agreement.
This cancellation policy does not affect your legal rights – for example, if goods are faulty

6. Faulty Goods / Guarantee

6.1 If there is a problem with the goods, please notify us by email or in writing providing details of the problem. It is helpful if you can provide us with a digital photograph of the problem as this normally saves you having to return the goods for inspection. We will deal with the matter in accordance with your legal rights.

6.2 All goods are covered by a manufacturer’s warranty against faulty workmanship and materials, subject to the terms and conditions of that warranty.

6.3 The manufacturer’s warranty is provided in addition to the rights that the law says you have as a consumer and accordingly, your statutory rights are not affected.

6.4 If an exchange is necessary, this will be arranged without unreasonable delay and without charge. Replacement goods will not be dispatched until the original goods have been received at our warehouse and checked. The cost of returning goods to us is your responsibility, however on inspection we will refund your reasonable postage costs, providing that the goods are found to be faulty. If the goods are not faulty, we will return them to you, however you will be required to cover our reasonable postage costs.

7. Liability

7.1 The products sold on this website have been designed to comply with all relevant UK legislation. We cannot warrant or represent that they comply with any legal requirement outside the UK.

7.2 We do not accept liability for any consequential loss of profit or indirect losses caused by misuse of any product

7.3 Products purchased for DIY purposes (dyes, pigments, dye transfer removal kits etc) are sold for use at the customers own risk and no liability is accepted by the company for any misuse or issues arising.

8. Trade or Business Customers

8.1 The following conditions apply to orders placed by Trade or Business Customers.

8.2 Orders may not be cancelled except with our mutual agreement and having been confirmed in writing by a Director or our company. We reserve the right to make cancellation and/or re-stocking charges.

8.3 Claims for missing or damaged items must be made within 2 days of delivery.

Website Disclaimer for www.lttleathercare.co.uk
This disclaimer details our obligations to you regarding our website. This disclaimer has been provided and approved by legal forms provider LegalCentre.co.uk. Please read this disclaimer in full before you use this Website.
Using the Website implies that you accept the terms of this disclaimer.
We do occasionally update this disclaimer so please refer back to them in the future.


Course Bookings Terms & Conditions
Confirmed course bookings will only be confirmed  with full payment of the course fee. This payment constitutes you entering into a legally binding contract with LTT Leathercare Ltd and acceptance of the Terms & Conditions which will be attached to your Course Confirmation email


All cancellations must be received in writing.  Our cancellation and transfer policy will apply (see below). If the course starts within the first seven days after you have signed up you will no longer be able to cancel.
Please also see Covid retrictions

Weeks before beginning of the course Fees
4 – 8 weeks 50% refund or transfer to another date (this MUST be specified when cancelling)
2 – 4 weeks 20% refund or transfer to another date (this MUST be specified when cancelling)
Less than 2 weeks No refund 

If you have pre booked a Tech Tool Kit which includes the 3 day course the cancellation fees apply to the course element of the Tech Tool Kit. This amount will be the course fees at the current rate.

If due to unforeseen personal circumstances, you are unable to attend your original course, you, or your representative must contact LTT Leathercare Ltd before your course is due to start with any necessary changes and a reason for these changes. Proof may be required in writing. We will do our best to accommodate you onto our next course; however this may not always be possible. 

Whilst every effort will be made to deliver the courses in the locations and dates published, sometimes it may be necessary to make changes due to unforeseen operational issues beyond our control. We will not be held liable for any additional costs incurred by you due to these changes. 

Due to the current situation regarding Covid-19 we will endeavour to deliver all courses on the specified dates however, if we are guided by legislation to lock down or isolate we will transfer your booking to the first available date after this is lifted. This will not constitute a cancelled course and refunds cannot be given if dates are available.

Should you fail to adhere to our standard practices (including current guidelines for Covid-19) during the course, or should your behaviour negatively affect other students, tutors or staff your course will be cancelled without any further liabilities from LTT Leathercare Ltd.

The copyright and all other intellectual property rights in all course materials shall remain the sole and exclusive property of LTT Leathercare Ltd or, in the case of a course developed by a partner of LTT Leathercare Ltd, the partner organisation.  The customer undertakes that they will not copy or permit to be copied any course materials, nor disclose or permit the disclosure or sale or hire of the same to third parties, nor use the same for running independent training courses.

The customer accepts that it is their responsibility to certify that the courses are suitable for the requirements of the delegate attending a particular course and that the delegate has the necessary level of competence to be able to achieve the objectives of the course. In no event can we accept liability for consequential loss or economic loss. These terms and conditions and any disputes which may arise from them are governed by and construed in accordance with the Law of England. Both parties agree that the courts of England will have a final and irrevocable say in settling any dispute which may arise in connection to these Terms and Conditions